Information in the Ops Room

Smart data, smart thinking – We’ve made real progress in driving environmental performance data closer to our operation.

Since the introduction of the 3Di metric on the 1st January 2012, we’ve sought to integrate environmental information even further into our day to day operations. Project Insight is a strategic Business Intelligence (BI) initiative which is aimed at making operational data more readily available to more NATS staff, in order to help us gain deeper insights to our environmental and business performance. To do this, the Project Insight team has combined our operational data sources into one “data warehouse”, allowing us to automate back-end manual processes and increase the quality and accessibility of data.

Over the last twelve months, we’ve worked in conjunction with our air traffic controller (ATCO) community to create customised ‘dashboards’ which were developed to provide reports based on common questions about their environmental performance, bringing more up to date data closer to the time when decision making happens. We believe this initiative will give our operational staff a more powerful set of tools to extract timely, reliable and credible data on our environment performance.

We expect that by automating much of the data analysis, it will Increase our capacity to deliver even better environmental performance over time by building our operational understanding of what works best in the different demanding situations that our operational staff face every day. By providing our ATCOs with the tools necessary to understand and change our environmental performance, we aim to identify where further reduction opportunities exist, enhance the leadership position of NATS in ATM environmental performance and bring greater fuel and cost reductions for our airline customers.