Information Solutions placement

As part of this scheme you’ll be helping to provide IT solutions for all NATS’ business functions, excluding front-line air traffic control systems.

Our aims at the moment include a reduction in the footprint of premises occupied by IT assets, a reduction in cost and the delivery of business productivity improvements.


You’ll be helping to provide IT solutions for all NATS’ business functions.

What does it involve?

You will develop specialist skills in particular domains, but there are a number of common features which run across the placements. You’ll be capturing requirements and providing standardised solutions, for instance, in support of specific IS-related projects. There’s work with external suppliers to manage contracts and you’ll be measuring service levels against performance metrics. We’ll also expect you to get involved in proactive maintenance of our IS assets, which may involve change, configuration, release, capacity and performance management.

Training & development

You can expect to receive some formal training on the technologies/platforms relevant to the IS domain in which you are asked to work. In addition, you can expect to participate in the following:

  • Service Level Reviews with supplier partners. Analysis of supplier performance against contractual service levels and ITIL standards.
  • Assessment of effectiveness of problem management and the management of corrective actions.
  • The representation of IS departments at Change Advisory Boards.
  • Ownership of Service Assurance tasks/audit programme.
  • Service Development Centre of Excellence forum, producing monthly reports on project progress.
  • Assessing the alignment of supplier solution specifications with IS Business Plan, Asset Management Plan and architecture standards.
  • IS governance forums (IS Programme Board), presenting details of the IS Programme for that period and progress against plan.

Where might it lead?

You will develop the skills and experience to undertake a range of business and IT analysis tasks, which will enhance your credibility for a variety of career paths within the IT industry. You will also gain valuable exposure to the entire system/service lifecycle. In particular, there’s a chance to learn the skills and behaviours required to be effective in supplier management, contract management, IS governance and customer service.


NATS has a very team-oriented culture which thrives on everyone working together and supporting each other. That’s why we work in open plan offices to allow easy interaction, which in turn creates a more relaxed environment. Everyone is friendly, welcoming and always happy to help.

Who can apply?

You should be working towards an IT, computer science, software or business-related degree and predicted to get a 2:1 or First. You also need to be a skilled communicator and team player who enjoys a variety of challenges.

Our medical branch will test you for your general health. You will also be security cleared.

How to apply

Although applications for the scheme open in October and close in mid-January, we encourage you to apply as early as possible, as places are limited.

We’ll select you for the next stage on the basis of your initial online application, so please do take the time to sell yourself and answer all the questions to the best of your ability. If your application is successful, we’ll invite you to interview(s), which take place between December and February and will consist of competency and knowledge-based questions, as well as a presentation to senior managers.

If you’re successful, you’ll receive your offer by early March before starting in July.


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    Tel: 01489 616001

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