Annual Report & Accounts 2017
Dr Paul Golby CBE
The group’s revenue was £21m higher than last year at £919m, and while Airspace customers benefited from real price reductions under the RP2 Performance Plan, the related reductions in revenue were more than offset by additional revenue from the 7.6% increase in flights handled. We also generated additional income from supporting the UK military with Project Marshall, which helped offset lower Airports income.
We made good progress in implementing our strategic objectives this year and achieved all but one of the priorities we set ourselves. Overall I was pleased with our performance as we handled the most rapid growth in air traffic volumes in a decade while in parallel continuing to make changes to our operation.
The volume of flights we handled increased by 7.6% to 2.45 million while we maintained our safety record. The average en route delay per flight increased to 10.9 seconds (2016: 4.3 seconds), reflecting in part higher than expected traffic. We were awarded new ATC and engineering contracts, and renewed and extended existing contracts. However, Edinburgh Airport’s ATC service will transfer to a competitor in March 2018. We also invested in Searidge Technologies, a provider of technology for remote tower services and continue to develop a remotely-operated airport control tower capability at Swanwick.