Technical issue at Swanwick – Update

Due to a technical problem at Swanwick we are currently experiencing some difficulty switching from night time to daytime operation. At night, when it’s quiet, we can combine sectors of airspace. When it gets busy in the daytime we split the sectors out again. The voice communications system is configured to enable this to happen.

We experienced a technical problem in the early hours of this morning, which means that it hasn’t been possible to reconfigure the voice communications system to split out the sectors for the busier daytime traffic in some areas of the UK enroute airspace.

Engineers are working to rectify the problem as soon as possible, but this is resulting in some delays. Safety has not been compromised at any time, and we sincerely apologise for any inconvenience being caused to passengers.