Our customers

Delivering expertise to maximise performance

Our customers

We work with a diverse range of aviation customers across the globe, supporting them in their ambitions to raise levels of performance through innovation that helps drive safety, commerce and environmental responsibility.

Working with us

We use our own experience and collaborate with many of the world’s leading organisations to create a range of customer offers that enable airports, airlines, ANSPs, governments and the military to exceed their own performance expectations and keep the skies operating efficiently and effectively, whilst maintaining safety.

Some customers call on us simply for equipment and people. Others see the benefits of a closer and more collaborative partnership, where there is sharing of risk and a performance-based contracting arrangement.

Whichever way we work, our customers benefit from the knowledge and experience gained by NATS from over 40 years in the aviation industry. We see beyond the technology to the pressing operational issues faced by all working in aviation – including ourselves – every day. We’re able to apply lessons learned from complex projects we’ve successfully delivered around the world. And as one of the first ANSPs to be privatised, we’re able to back up our expertise with commercially strong solutions.

ISO accredited

Delivering to the highest standards

We are proud to be an ISO accredited Company with the following certifications:

  • ISO 9001 Quality Management
  • ISO 31000 Risk Managemet Standard
  • ISO 14001 Environmental Management
  • ISO 27001 Cyber Security
  • ISO 55001 Asset Management
  • ISO 45001 Health & Safety

Key customers

Our key customers include the following:


We provide products and services to increase the performance and safety of airport operations in the UK and overseas.


We offer a range of safe, efficient and innovative products and services to airlines around the world.


We are committed to developing closer ties with ANSPs around the world and sharing expertise to optimise ATM.  


Our experience can help governments that are looking to make their airports more commercial whilst increasing operational performance and delivering the highest levels of safety.


We have considerable expertise on optimising the use of assets and shared airspace for military operations.

Wind farm developers

Services helping wind farm owners, developers and the aviation industry to operate in harmony.

Working at home and internationally

As well as providing commercial products and services domestically in the UK, we also work with a variety of customers across the globe enhancing operational performance.


We are working in our domestic UK market and with European customers to improve the efficiency of trans-European air traffic and apply common EU standards.

Middle East

NATS is supporting rapid growth in the Middle East as the region develops into one of the worlds most important aviation hubs.

Asia Pacific

NATS is helping to enable the exponential growth of air travel in the Asia Pacific region, helping to ensure this expansion takes place in a planned and sustainable manner.

NATS presence across the globe

Customer views

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