Customer Awareness Courses

Creating dialogue between Airlines & NATS operational staff

The Customer Awareness Courses are run frequently over the winter .

The Customer Awareness Courses are run frequently over the winter.

  • Understand how our airline customers view NATS and what they expect/want from us now and in the future.
  • Develop an appreciation of customer business drivers and what operational constraints they have.
  • Understand the process involved with the day to day management of airline operations
  • Be aware of the commercial issues which are important to the airline
  • Understand the need for change to meet the demands of NATS’ future business environment.

The Customer Awareness Courses are run frequently over the winter period and are held at either NATS’ Swanwick or Prestwick Area Control Centres.

For more information please contact the Customer Affairs team on E-mail customeraffairs@nats.co.uk.

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    Head Office

    NATS
    4000 Parkway
    Whiteley
    Fareham
    Hants
    PO15 7FL

    Tel: 01489 616001

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